CUSTOMER CARE

Get in Touch

Whether you have a question about your order, need sizing help, or just want to talk press-on sets — we read every message. Real answers from the Pressed. by Kio studio, never a bot.

RESPONSE TIME
Within 24–48 hours
STUDIO HOURS
Mon – Fri, 9AM – 5PM CST
CONTACT DETAILS

Ways to reach us

EMAIL
Best for order questions and support.
PHONE
Mon - Fri during studio hours.
BUSINESS HOURS
Monday – Friday 9:00 AM – 5:00 PM
Saturday By appointment
Sunday & holidays Closed
STUDIO
2418 Blossom Street, Suite 4
Houston, TX 77004 — visits by appointment only.
ORDERS & WHOLESALE
Shipping, returns or replacements — include your order number. For brand collaborations, press or wholesale enquiries, choose that subject in the form.
STAY CONNECTED
New drops, restocks and tutorials first.
SEND A MESSAGE

Tell us how we can help

Fill in the details below and our care team will reply to your email within 24–48 hours, excluding weekends and holidays.

QUICK ANSWERS

Looking for a quick answer?

Visit our FAQs for answers to common questions about orders, shipping, returns, sizing and press-on care — most enquiries are solved in under a minute.

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ABOUT PRESSED. BY KIO

Handmade press-on sets, made to be pressed and perfect.

Every set is hand-painted in our Houston studio in small batches. If your set doesn't fit right or arrives less than perfect, tell us — we'll make it right.

ORDER HELP
Include your order number for the fastest reply.
RETURNS WINDOW
14 days on unworn, unopened sets.
CUSTOM ORDERS
Allow 5–7 business days for hand-painting.
PRESS & WHOLESALE