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Frequently Asked Questions

Everything you need to know to stay Pressed to Perfection.

Ordering & Shipping

How long will my order take to arrive?

All orders are processed the same day and ship within 3–5 business days via USPS or UPS. You’ll receive a tracking number once your order is on the way.

Do you ship internationally?

Not yet — we currently ship within the United States only. But stay tuned, we’re expanding soon!

Do you offer free shipping?

Yes! All U.S. orders over $50 ship free.

Product & Wear

What comes in my Pressed by Kio set?

Each set includes 15 nail sizes per hand (30 total), nail glue, adhesive tabs, cuticle stick, alcohol wipes, and a nail file — everything you need for a flawless application.

How long do they last?

With adhesive tabs, your nails can last up to 3 days — perfect for short wear. With nail glue, you can enjoy up to 2+ weeks of flawless wear.

Are they reusable?

Yes! With gentle removal and proper care, you can reuse your set multiple times. Check out our Care & Reuse Tips for best practices.

Application & Removal

Are press-ons easy to apply?

Absolutely! Each set includes a full Application Guide with step-by-step instructions. It takes about 10–15 minutes for a full set — no salon needed.

How do I remove them safely?

Soak your nails in warm, soapy water for a few minutes, then gently lift using the cuticle stick. Never pull or pop them off. For detailed steps, see our Removal Instructions.

Sizing & Fit

How do I know my size?

Each set includes 15 sizes per hand for the perfect fit. Choose the size that fits edge-to-edge on your natural nail. If between sizes, go slightly smaller for a seamless look. Learn more on our Sizing Guide.

Can I request a custom size?

We occasionally offer custom sizing — stay tuned for updates or email us at hello@pressedbykio.com for details.

Returns & Exchanges

Can I return or exchange my set?

Due to the hygienic nature of press-on nails, all sales are final.

However, if your order arrives damaged, defective, or incorrect, we’ll happily send a replacement. Please contact us within 7 days of delivery with your order number and photos at hello@pressedbykio.com.

General & Collabs

How can I contact you?

Email us at hello@pressedbykio.com — we reply within 24–48 hours, Monday–Friday.

Do you offer wholesale or brand collabs?

Yes! We love collaborating with content creators and retailers. Send your inquiry to hello@pressedbykio.com.

Pressed by Kio Promise

Luxury, quality, and care — every time.

We stand by our products and our customers, because every set should make you feel pressed, polished, and perfect.